Privacy Policy Last Updated: May 23, 2026
1. Introduction
Jekin HPM (Jiangsu) Co., Ltd. (“Jekin Polymer,” “we,” “us,” or “our”) operates the website jekinpolymer.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.
2. Information We Collect
We collect information you provide directly to us, including:
- Contact & Inquiry Data: When you submit a quote request, contact form, or technical consultation, we collect your name, email address, company name, phone number, and project requirements.
- Communication Records: Emails, WhatsApp messages, or other correspondence you send to us.
- Usage Data: Technical information automatically collected when you visit our website, including IP address, browser type, pages visited, time spent, and referring URLs (collected via cookies and analytics tools).
We do not collect sensitive personal data such as payment card numbers, government IDs, or health information.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide technical consultation
- Prepare and send product quotations, Technical Data Sheets (TDS), and samples
- Process and fulfill orders
- Send product updates, technical resources, or company news (only with your consent)
- Improve our website content and user experience
- Comply with legal obligations
We will never sell your personal data to third parties.
4. Legal Basis for Processing (For EEA/UK Visitors)
If you are located in the European Economic Area or United Kingdom, our legal basis for collecting and using your personal information is:
- Legitimate interests: Responding to business inquiries and improving our services
- Contract performance: Processing your order or quote request
- Consent: Sending marketing communications (you may withdraw consent at any time)
5. Cookies and Tracking Technologies
Our website uses cookies to analyze traffic and improve your browsing experience. Types of cookies used:
- Essential cookies: Required for basic website functionality
- Analytics cookies: We use tools such as Google Analytics to understand how visitors use our site. This data is anonymized and aggregated.
You may control cookie preferences through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect website functionality.
6. Sharing of Information
We may share your information with:
- Service providers: Trusted third-party vendors who assist us in operating our website or conducting business (e.g., email service providers, web hosting, CRM tools), bound by confidentiality agreements
- Business partners: Only when necessary to fulfill a specific inquiry or order with your knowledge
- Legal authorities: When required by applicable law, regulation, or legal process
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Inquiry and order records are typically retained for 5 years to comply with applicable business and tax regulations in China.
8. International Data Transfers
Jekin Polymer is based in China. If you are located outside China, your information will be transferred to and processed in China. We take appropriate safeguards (such as standard contractual clauses where required) to ensure your data is protected in accordance with applicable privacy laws.
9. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict our processing of your data
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us at: info@jekinpolymer.com
We will respond to your request within 30 days.
10. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Our website is intended for business professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
12. Third-Party Links
Our website may contain links to third-party websites (e.g., LinkedIn, Facebook, X/Twitter). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect any changes. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Building 7, No. 18 Xinyan Rd., Tinghu District, Yancheng, Jiangsu, China
Email: info@jekinpolymer.comBusiness Hours: Mon–Sat, 9:00–18:00 CST
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